Privacy Policy

How We Collect, Use, and Protect Your Information

Last Updated: August 11, 2026

Namal International respects your privacy and is committed to protecting information provided through our website and business communications.

1. Information We Collect

We may collect information you provide to us, including your name, company name, email address, phone number, business address, enquiry details, order information and other information necessary to communicate with you or provide our services.

We may also collect limited technical information such as IP address, browser, device and website usage data.

2. How We Use Information

We may use information to respond to enquiries, provide quotations, process orders, communicate with customers, arrange production and delivery, provide support, improve our website and services, maintain business records and comply with applicable laws.

3. Information Sharing

We do not sell or rent personal information. Where reasonably necessary, information may be shared with trusted service providers such as logistics, payment, hosting, IT, analytics and professional service providers, or where required by law.

4. International Processing

As we work with customers and service providers internationally, information may be processed or stored outside your country. We take reasonable measures to protect information during such processing.

5. Data Security

We use reasonable technical and organisational measures to protect information against unauthorised access, misuse, loss or disclosure. However, no internet or electronic system can be guaranteed to be completely secure.

6. Data Retention

Information is retained only for as long as reasonably necessary for legitimate business, contractual, accounting, legal or regulatory purposes.

7. Your Rights

Where applicable law provides such rights, you may request access to, correction, deletion or restriction of your personal information, or object to certain processing.

8. Cookies

Our website may use cookies and similar technologies for functionality, security, analytics and website improvement. Third-party services may operate under their own privacy policies.

9. Updates

We may update this Privacy Policy when necessary. The latest version will be published on this website with the revised date.